Often Google serves check time on your device to sync the Google play with your device. This means that if your device is showing the wrong time and date then Google play will not work properly. This could be the main reason why your Google play cannot update. If this is the case, then you need to check and correct the time and date on your device. Here are important steps you need to follow to change the date and time settings on your device:. Open the "settings" screen on your device then navigate it to find the "Date and Time" option and tap on it to open.
On the screen that opens find and select the "Automatic Date and Time" option. This should automatically reset the date and time on your device. Alternatively, you can select to reset the time and date manually. Sometimes the Google play not updating problem could be a result of your Google account and not the software. In this case, you need to refresh your account.
This is simply removing and then re-addicting your account to your device. This is a very delicate process that requires preparation as you are likely to lose a lot of important data.
To refresh your Google account, follow these steps:. Once your account has been removed, you can now add it back then restart your device before trying the update. This should work for you.
Sometimes the Google play not updating can be a real pain in the ass. It can eat your time while preventing from downloading or even using some very important apps. This can cost you a lot of money if you don't get the problem solved fast.
In such a case you need a solution that can help you quickly resolve the problem with your Google play. One of the best tools to use if you need a quick fix for all your android problems is the iMyFone Fixppo for Android program.
This is a powerful tool designed to quickly and professionally resolve all your android related issues. It has a great interface that makes it easy to use, is superfast in resolving your android related problem and can handle just any android issue you may be experiencing. Click the "Start" button to start downloading the tool. Before the download starts you will be required to enter some details about your device.
Correctly and accurately enter all the details required then click the "Download Firmware" button to start the download process. Once you have downloaded and launched the firmware on your PC,you should confirm the firmware information again, then put the device in the download mode refers to the Guide. Once your tablet or phone has gone into download mode, then all those issues with your Android operating system will get fixed automatically by the program.
Once the process is complete, your tablet will begin to boot normally. However, ensure that it isn't interrupted. Finally, as a last resort, you can always perform a factory data reset on your smartphone. This will erase all your data, so make sure to back up first. For advanced users who have already rooted their device , open your root-privileged file explorer of choice.
Note: do not touch any of the other system files! Generally, when you have a problem with an app, you can just uninstall it and then reinstall it. Well, that works for some apps, but the Google Play Store is a system app on your Android device. What you can do instead is uninstall previous updates to the app, and this might help your problem. Here's how you can do it. If your Google Play Store is still not working, then you need to go back and reinstall the updates.
From there, head down to our last solution. If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset. This is a drastic measure, and there are consequences. All of your data will be lost. So you should perform a complete backup beforehand.
Your data will be restored when you log back into your Google account. Did these solutions work for you? Do you have any other advice to get the Google Play Store working again? Let us know in the comments. This article was comprehensively updated in June Older comments have been retained. I tried all the method but nothing worked. I found the solution on appslova. Hopefully, it will help you.
I have done all this and more. NONE of my mobile devices will update apps from google play store. My Samsung S9 will update apps from the Galaxy store.
My Galaxy tab A will not update from google playstore. It will update from Galaxy store. My wife's LG Stylo5 won't update from Google play store. I even went to reseting the tablet to factory, and starting over.
I now have lost many of my apps, as well as having preinstalled apps needing updates that fail. All but one work on the same wifi router which was changed out as a troubleshooting item when working with the ISP. The desktop is ethernet. Thank you! I'd forgotten about clearing cache and doing so fixed my Play Store problems. Nope, none of these worked. I expect any non Insignia-branded DigiLand tablets would behave just the same. I tried almost all these "fixes".
Here's what actually worked: go into the menu in Google play store, select play protect, unselect scan all apps. Close out, and let's see if your downloads don't fire back up in a few minutes. I had over 25 updates waiting to go for weeks that cleared out in half an hour or so after shutting off play protect all app scans.
You saved me a lot of time. Mine was working with VPN or over data network but not over my wifi. Searched almost everywhere found nothing till I saw your comment. Thanks a lot! This should honestly be top comment. After updating to android 10 my Google play store has been crashing after 5 seconds max every time I opened it. Tired the basic methods clear cache and what not but nothing helped up until now.
Thank you so so much for solving my problem now I can finally update my apps after 2 months. I had this problem and trying to solve it using the suggestions you and other sites offered only succeeded in driving me crazy. I finally figured out the solution on my own. My phone came pre-loaded with a bunch of junk apps I didn't want but couldn't be uninstalled. They were taking up a huge amount of internal storage space, and I soon ran out of room for apps I really needed. So I purchased an external memory chip and installed it with the setting that it would be treated as permanent internal memory.
However, I soon found that many apps will not install to "external" memory despite the setting. To get them to use the memory card, I had to turn on Developer Options and scroll way down to the option Force Apps to Write to External Memory and check yes. Everything worked great until updates started arriving, and the problem in this thread arose. Because I normally keep Developer Options turned off my banking app and password manager do not like to run with it on , some most app updates apparently cannot find the app they're trying to update if it resides in External Storage.
To get those updates to successfully download and install, all I have to do is, prior to beginning the update, go into Settings and enable Developer Options and check the Force Apps to Write to External Memory option.
After I started doing that, the Play Store updates worked normally. After they finish, I go back into Settings and disable Developer Options again. It works for me, and now I'm not having any problems with updates. Can someone call me please trying to figure out what wrong with the card just bought it and scratch it and said already been used. What do you do if someone some how in stalled the same apps I have and some how controling my phone not like taking over more like someone watching me like some almost all this app I can't uninstall I can't stop them and they have a lot of permission and always killing my battery what can I do with out a computer is there anyone smart enough to help me fix this not meaning your not if you don't know more like I have no idk how and who or what but I know my phone has clone apps in it that I cannot uninstall I have two of everything when I look into my apps please I'm begging for help is there any way anyone can help me.
You obviously don't have the issues mentioned in this article I tried everything and nothing worked. Then I removed my Google account but now I can't add a new Google account.
It's says "experiencing trouble communicating with Google" and try again etc or something like that I will save data pictures etc and perform a reset. What do I do when all it says is "Error retrieving information from server"? Please click here if you are not redirected within a few seconds. Mobility News E-Bikes. How to pinpoint the problem First of all, you'll want to make sure the problem is on your end and not a wider problem with Google.
Please note: We have separate articles for when you're getting a specific Google Play Store error code or a "Google Play authentication is required" error To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance.
Check your Internet connection It may seem too simple or easy, but checking your Internet connection could solve the problems you're having. But we are here to help! Here are some common fixes to the notorious Play Store download pending error and other common problems. See also: How to fix common Google Play Store error codes. More often than not, the Play Store download pending error culprits are apps updating at the same time.
You will also encounter the problem if you download multiple apps simultaneously or a couple of huge ones. But if you urgently need to download Uber to get a ride, for example, there is a solution. Here is what you can do:. It might sound silly, but this should always be one of the first steps you take. If you are using Wi-Fi, try to open a website on your PC or test your internet speed here.
A common cause for Google Play problems is a lack of storage on your phone or SD card. Usually, you will receive a notification if your storage is low when attempting a download. However, if you still want to make sure storage is not causing the download to pend, there are a couple of things you can do.
Cancel the download, eject the SD card, then carefully reposition it and reattempt. Just press and hold the power button on your device, then tap Restart. You can try circumventing the download pending problem by getting your apps via your mobile or PC browser.
All you need to do is visit the official Google Play website and log into your Google account. Find it among the results and click it. You can then simply press install. You might be asked to enter your account password once more. Clearing the Google Play Store app cache often solves a lot of problems, download pending issues included.
Here is how you can do this Note: the steps might differ depending on your Android version and manufacturer UI, but only slightly. Finally, you should restart your device.
Once your smartphone or tablet has rebooted, downloads should be no longer be pending. Are your downloads still stubbornly pending? To check if one is currently available for your device, head to Settings.
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